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Freeplay Blog Archive

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Product

Engineering

Podcast

Industry

Company Updates

What Quality Really Means for Superhuman Mail: Loïc Houssier, CTO

Podcast

Getting Things Done with Zoom Agents: Lijuan Qin, Head of Product for Zoom AI

Podcast

Cisco Duo’s Cross-Functional Playbook for AI Evaluation and Quality 

Sam Browning

Case Study

Automations: Speed Up Your LLM Observability Workflows

Product

Chime’s Blueprint for Scaling AI: How Product, Engineering & Ops Build Together

Sam Browning

Case Study

Your AI Product Has Two Parts: The App Stack and the Ops Stack

Industry

Review Insights: Turn Human Notes & Labels into Action with Freeplay's Agent

Product

Privacy, AI & The Future of the Browser: A Conversation with Firefox Product Lead Ajit Varma

Podcast

LLM Observability: Detect LLM Performance Issues Early

Sam Browning

Industry

Product

What 2+ Years Building Enterprise AI Agents Taught Ema's Surojit Chatterjee

Podcast

LLM Evaluation: A Step-By-Step Guide to Evaluate LLM Outputs For Your AI Product

Sam Browning

Industry

Real Talk on Building Coding Agents: A Conversation with Amp's Builder-in-Residence, Ryan Carson

Podcast

Introducing Automated Prompt Optimization: Your Production Data is Your Best Prompt Engineer

Product

The New AI Development Workflow: Building Blocks for a Better Product Feedback Loop

Industry

How Google Labs Builds AI Products: Lessons from Google Labs' Kelly Schaefer

Podcast

How to Build LLM Evals You Can Trust

Industry

How to Test and Optimize Multimodal AI Workflows with Freeplay

Product

Building Production Voice AI That Actually Works: Lessons from Daily & Pipecat Co-Founder Kwindla Hultman-Kramer

Podcast

Use Evals to Pick the Best Model for Your Prompt in Under 5 Minutes

Product

Bridging the Build-Operate Divide: AI Product Strategy & Operational Insights from AI Engineer World's Fair 2025

Industry

How Zed Built An Incredible Agentic Code Editor: A Conversation with Nathan Sobo

Podcast

The Platform for AI Product Optimization: Announcing New Funding and Freeplay's General Release

Company Updates

How Postscript Built an AI Agent for E-commerce That Works Well for Thousands of Customers: Evals, Testing and Human Review

Sam Browning

Case Study

Build Production-Grade AI Agents with End-to-End Agent Evaluation and Observability

Product

Bring Your Own Cloud: Automated, Enterprise-Grade Deployment Keeps AI Evals & Observability In Your Cloud

Product

Insights from Cutting Edge AI Product Teams: A Conversation with Sarah Guo, Founder of Conviction

Podcast

The Secrets To Being A Great AI PM: Evals, Quality & More — With Apollo.io AI Product Lead Tyler Phillips

Podcast

Instant Search & Visualizations For All Your LLM Logs

Product

Scale Your AI Quality Reviews: How Freeplay's New Human Review Features Accelerate Product Improvement

Product

Industry

Our Conversation with Ben Kus, CTO of Box: Creating an Enterprise AI Platform and The Future of Agents

Podcast

Building Enterprise-Grade AI Agents: Lessons from Sierra's Arya Asemanfar

Podcast

Why Your AI Product Team Needs an AI Quality Lead

Industry

How Help Scout Moved From Traditional SaaS to An AI-Native Product Company

How Help Scout Moved From Traditional SaaS to An AI-First Product Company

Podcast

Tool Management, Experimentation & Evaluations: Build Better AI Agents with Freeplay

Tool Management, Experimentation & Evaluations: Build Better AI Agents with Freeplay

Product

Insights from Building AI Systems At Google Scale: In Conversation With Kyle Nesbit

Insights from Building AI Systems At Google Scale: In Conversation With Kyle Nesbit

Podcast

Creating an AI-Powered News App with Particle Co-Founder Sara Beykpour

Podcast

Making AI Products Work In The Enterprise: How Workday Builds With Generative AI, With Eliza Cabrera & Beau Lyddon

Podcast

Write Better Evals Faster With Freeplay’s New AI Assistant Features

Product

Monitor and Control LLM Spend Across Providers & Environments with Freeplay

Product

Freeplay Announces SOC 2 Type II Certification

Company Updates

Build the Right Product Faster With The Help of AI: Lessons Learned from Maze Co-Founders Jo Widawski & Thomas Mary

Podcast

Building High-Performance AI Engineering Teams with Mike Conover, Co-founder & CEO of Brightwave

Podcast

The Journey To AI Accounting That Works: A Conversation With Digits Co-Founder & CEO, Jeff Seibert

Podcast

Iterate faster on AI products with better human review workflows

Product

Accelerate AI Product Development with Freeplay's New Eval Creation & Alignment Tools

Product

Simplify Chatbot Testing and Evaluation with Freeplay

Product

Freeplay in Deloitte Insights: How generative AI is transforming software development processes

Industry

Building an LLM Eval Suite That Actually Works in Practice

Product

Use Live Filters to Integrate Human & Model-Graded Evals

Product

Optimizing for Developer Control: Designing An SDK To Stay Out Of The Way

Engineering

Ship Better RAG Systems to Production with MongoDB & Freeplay

Engineering

Experiment & Test LLM Changes Faster with Freeplay

Product

How Help Scout Achieved 75% LLM Cost Savings & Ships AI Features Faster with Freeplay

How Help Scout Achieved 75% LLM Cost Savings & Ships AI Features Faster with Freeplay

Case Study

Use Custom Evals to Monitor & Measure Production LLM Systems

Product

Using LLMs to Automatically Evaluate RAG Prompts & Pipelines

Product

OpenAI Dev Day: Our big takeaways

Industry

Transform how you build with LLMs: Freeplay is open to all

Product

A new hierarchy of needs for LLMs & other lessons learned from industry leaders

Industry

Defining the right evaluation criteria for your LLM project — A practical guide

Industry

Solving Fundamental Customer Problems with AI: A Conversation with Loom Design Principal, Sean Thompson

Industry

Demystifying LLMs for Product Teams: A Conversation with Sprout Social VP of Product, Nick Nieman

Industry

Prompt Engineering for Product Managers, Part 2: Testing & Evaluation

Industry

Prompt Engineering for Product Managers, Part 1: Composing Prompts

Industry

Introducing Freeplay

Company Updates

Freeplay Achieves SOC 2 Type 1 Certification

Company Updates